Shipping and Returns Policy
Our shipping couriers include:
- Fed Ex, DHL International, Hermes, and local postal services
- In some circumstances please allow up to 4 weeks for delivery.
Return Policy: No exceptions
OFBB products are made to order specifically and exclusively for each customer.
(Exclusively we do not stock products)
Normally, items need 1 to 2 weeks for production and outbound shipping.
Arrival times vary depending on the country of destination.
Please find the return policy as follows:
(Only size or damage inconsistencies will be considered.) Detailed size chart tables are provided with each product description.
If an incorrectly sized product needs to be exchanged, we will replace the item. The customer will be responsible for the return shipping fee. "Made in Italy" footwear excluded.
If our factory is responsible for sending an incorrectly sized the item; the item will be shipped at our expense.
Damage during production or transport will be replaced with shipping included.
(A photo of the damaged item and packaging is mandatory.)
Please email us so we may assist you and provide processing information.
Please contact us for needed assistance.
- 1(877) 335-3027